Because We Care
In today’s online shopping market, we believe transparency should be the highest regarded customer value. That’s why we’ve clearly outlined all of our store policies below. Feel free to reach out with questions.
Shipping and Delivery
We aim to ship on the same or next working day. Tracking information will be provided and it is the buyers responsibility to provide the correct address for delivery. No responsibility can be taken for incorrect information.
We take care to package our products so they arrive to you in perfect condition.
Returns and Refunds
We hope you'll be so happy with your purchase that you won't want to return anything... so should you feel the need, please contact me with any questions or concerns as soon as possible. Shipping fees will not be refunded. Any items that may need to be returned, must be approved and shipping will be at buyers own cost.
Because of the nature of these items, unless they arrive damaged or defective, we can't accept returns for:
Custom or Personalised orders
Digital downloads and Paper Patterns
Face Masks (for health/hygiene reasons)